Hi Matt, it usually takes between 7-14 working days for International parcels, especially at peak times. I can see your parcel managed to get to you in 9 working days, you can see more information on delivery times here: https://www.vegetology.com/en-...
Carrageenan has been inaccurately associated with 'Poligeenan' (a degraded derivative of Carrageenan used in animal products). We have reviewed the vast regulatory safety data on Carrageenan and we are satisfied with its suitability. We only use a small amount of Carrageenan in Omega-3 to help form the capsule itself. We wouldn't use any components unless we are completely satisfied with their safety profile.
Hi Evan, I'm sorry you felt we didn't meet the mark with our customer service, it's certainly not our intention especially at this incredibly busy time of the year of our small team.
